The Proof of Being Human
9 Leaders on What They'd Change About Managing Staff
Fast Company Impact Council — April 2026
If you could rewrite your early management playbook, what would you change? Nine Impact Council members reflect on the leadership lessons they wish they had learnt sooner — from delegating with real trust, to defining success before demanding it.
Our founder Sooyoung Cho shares a candid insight: she would have pivoted far sooner from valuing academic pedigree to valuing human consciousness. At the bread and butter, AI now handles the repetitive, but that shift revealed a deeper truth — the ultimate professional skill in the age of automation is what Sooyoung calls "the proof of being human." Her management focus today is ensuring the team holds the master key to context and empathy, freeing people to architect soulful narratives that machines cannot replicate.
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VALUE HUMAN CONSCIOUSNESS
I would have pivoted sooner from valuing pedigree to human consciousness. AI has rendered academic credentials obsolete. Much like Palantir’s shift away from degrees, the old hierarchy is collapsing. At the bread and butter, we use AI to automate the repetitive, but this taught us a profound lesson: The ultimate skill now is “the proof of being human.” My management focus is now ensuring our team holds the master key to context and empathy. We treat AI as a tool, freeing our people to architect soulful narratives that machines cannot replicate. Leading now means balancing automated logic with irreplaceable human wisdom. — Sooyoung Cho, the bread and butter brand consulting LLC
Read the full article on Fast Company.
https://www.fastcompany.com/91520787/9-leaders-on-what-theyd-change-about-managing-staff